Terms & Conditions

Welcome

Hi there! and welcome to Julie Williamson – Mixed Media Artist (a jewel shining through), my digital shop of positivity that comes to you when you can’t come to my stalls. All the artpieces are handmade or digitally created by me from digital artwork I’ve purchased. Most of my collages are one-of-a-kind, just like me (ha ha)!  Please read the following carefully as by purchasing from my website you are accepting these terms and conditions.

 

Payment

Online payments are made with paypal, in Pounds Sterling, as it’s quite easy to set up. If however this is inconvenience for you, contact me before purchasing, and I will work something out. Note though nothing will be sent until any initial payment has cleared.  Title in the goods remains with me until full payment is received.

 

Shipping

Your items will be shipped only after the payment is cleared. All postage rates are given for UK mainland only and items will be sent within 1 to 2 working days after of the payment clearing.  If insurance is required, please state, otherwise only a certificate of postage will be obtained. Contact me for a quote for non-UK addresses, before purchasing. Delivery dates cannot be guaranteed, but I will let you know, by email, when your item(s) is/are posted.

 

Refunds and Exchanges

If you are not satisfied, please contact me within 7 days of delivery with details of the problem and I will do my best to fix the problem as soon as possible. I can’t be held responsible for the vagaries of the postal system though, as that’s out of my hands. For any bespoke work, there are no refunds as these are specially commissioned but if there’s a problem just contact me and I will see what I can do. Postage is non-refundable in all cases.

 

Additional Policies

It is deemed that all sales are full and final and that in buying my goods, you have read and accept my terms of trade. No credit terms will be given unless with my express prior agreement – full payment or no goods.

Whilst I do not own the copyright to the digital elements I use, I do own the copyright to the artpieces I make and the words I use and these right I assert. My express written permission is needed to use any images of artpieces I have created, and ‘Courage Cards’, ‘Soul Stones’ and ‘Compassion Cards’ are trade marks I use. You may not use these trade marks or redistribute or sell my images or artpieces without my written permission. And you may not offer any of my artwork in any other digital form for free or for sale, or use them in designs when making a kit or elements. My words are also subject to these restrictions. Please note that real colours may slightly differ from their appearance on your display, as it depends on your monitor settings and is not under my control.

I am not VAT registered and so do not charge VAT on my items.  All online orders incur P&P charges and these are provided during checkout. Postage costs are kept to a minimum and cover only the actual postage through Royal Mail and a small amount for packaging. Prices are liable to change at any time, but changes will not affect any orders that have already been placed.

It is possible that, despite best efforts, some of the products listed on my site may be incorrectly priced (I’m only human ;)). I would normally check prices prior to despatch and will contact you for instructions if the incorrect price is lower than it should have been. Partial refunds will also be provided for any overpaid postage where this has been calculated incorrectly during checkout. You will be responsible for payment of any import duty incurred if items are sent overseas.

If you have any questions please contact me here

Thank you.

Created July 2015